Customer Care Team:

Telephone: +44 1603813026

Office Hours: 9am - 5pm (GMT), Monday-Friday


Have a question?

If there's anything we can assist you with, please don't hesitate to get in touch with our team! We're happy to help with questions regarding your order, our range of products, or anything else you're unsure on.

Please email with your question, and we'll do our best to get back to you within 48 hours. If your request is urgent, please include this in the email subject.

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Influencers & Press

If you are interested in partnering with The Elements, please get in touch! You can email us at, or through our Instagram DMs if you prefer. Please be aware that we are not running an affiliate scheme at this time.

For any enquires regarding press and media, contact us at The Elements is represented by Cuckoo PR.


If you are interested in placing a wholesale order, please email us at and we will endeavour to respond as soon as possible. We are currently accepting global wholesale orders, however please be aware that we are not taking orders from merchants selling through eBay or Amazon.

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